Ultra Bright Red 3.5mm Column Anode 5x7 Dot Matrix LED Display for Elevator COP Indicator

Q1: Are you a trading company or a manufacturer?

A: We are original manufacturers with more than 20 years of experience in optoelectronic LED displays.

Q2: What are your main products?

A: Our main products include 7-segment LED displays, SMD LED displays, dot matrix LED displays, arrow LED displays, custom-design LED displays, LED light bars, through-hole LEDs, SMD LEDs, LED backlights, and more.

Q3: What is your MOQ?

A: Our MOQ is 1000 pcs. We can also accept sample orders and small orders with quantities below our MOQ.

Q4: Can I get samples for testing before placing an order?

A: Yes. We can provide 5–10 free samples for your testing, but the freight cost will be borne by the customer.

Q5: How long is your delivery time?

A: Delivery time is about 10–20 days, depending on order quantity and raw materials. For urgent orders with raw materials in stock, we can adjust our production plan to make them ready within 7–10 days.

Q6: What are your terms of payment?

A: We accept bank transfer, T/T, Western Union, and PayPal for small amounts. Details of payment methods are negotiable.

Q7: Can you quote FOB prices?

A: Yes. We can quote prices based on Incoterms EXW, FOB, CIF, and DDP.

Q8: How can I get your catalogue and price list?

A: Please let us know your email address or contact us directly through our website for our catalogue and price list.

Q9: Can I negotiate the prices?

A: Yes, we may consider discounts for bulk orders.

Q10: How much will the shipping charges be?

A: It depends on the size of your shipment and the shipping method. We will provide the charge to you as requested.

Q11: Can you do custom design products?

A: Yes, OEM and ODM services are available. We can customize sizes, LED colors, and functional icons according to your requirements.

Q12: If I send my design, can you make it exclusively for me and not show it to anyone else?

A: Yes, we will not show it or sell it to others without your authorization.

Q13: What is the sample lead time for customized products?

A: Sample lead time is about 20–25 working days after receiving the mold cost and mold drawing approval from the customer.

Q14: What are the shipping methods?

A: We usually ship goods by DHL, FedEx, UPS, EMS, by air, or by sea. You can also choose other methods that work best for you.

Q15: How do you ensure the quality of your products?

A: We are an ISO 9001 QMS certified manufacturer with more than 20 years of experience. We conduct 100% testing twice on all products before shipment.